JOB DETAILS
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Eligibility
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- 50% & above in SSC, HSC / Diploma & Graduation (Aggregate of all semesters)
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Year of passing and Gap
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- Only 1-year gap is allowed post-HSC (12th) and not after SSC (10th) or between graduation year
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Qualification
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- B.Sc.IT / CS
- BCA
- BE / BTECH
- Information Technology,
- Information Science,
- Computer Science,
- Computer,
- Electronics,
- Electronics & Communication,
- Electronics & Telecommunication,
- Electrical & Electronics,
- Electrical,
- Electronics & Instrumentation,
- Instrumentation
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Selection Process
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- Online Tests: Written English Test (30min)
- Technical Interview
- Versant Test (Voice and Accent)
- HR Interview
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Designation
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Compensation
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Service Agreement
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Note:
- Student should be completing his/her Graduation in the year 2018
- Must have good English written / verbal communication skills
- Students with no active KT will be allowed to sit for the recruitment process
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
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Job Description:
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare, and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset, etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- Probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon Procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
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2019 batch can apply?
ReplyDelete2019 Bsc cannot apply.
DeleteFor BE 2019 there is another link
But sir there is a msg in which it is mentioned that 2019 batch can also apply.
DeleteCan 2019 batch apply
ReplyDelete2019 Bsc cannot apply.
DeleteFor BE 2019 there is another link
as the marsksheet of gradutaion of 2018 is not available right now and it has been sent updation as the marks mention in marksheet was not perfect which i had score so is it possible to apply for this vacancy
ReplyDeletesir do MSC.IT students are eligible for drive?
ReplyDeleteHello sir... As I in my SSC I have 49.45 percentage... So can i apply.. For pool campus.
ReplyDeleteNo
Delete2019 batch bsc IT can apply?
ReplyDelete